Privacy Policy

This Privacy Policy explains how Shannon PPC Academy collects, uses, and protects personal information on this website in accordance with Irish and EU data protection laws, including the General Data Protection Regulation (GDPR).

1. Data controller

Shannon PPC Academy, Riverpoint, Bishop's Quay, Limerick, V94 Y2KD, Ireland. Contact: [email protected].

2. Information we collect

  • Contact information submitted through forms, such as name, email, phone, company name, and message content.
  • Technical data including IP address, browser type, device type, and basic usage analytics.
  • Cookie data for preferences and performance measurement.

3. How we use information

  • To respond to enquiries and provide requested information about training services.
  • To maintain website security and performance, including protection against abuse.
  • To evaluate how the website is used and improve content clarity.

4. Legal basis for processing

We process personal data based on consent when you submit a form, and on legitimate interests for website security and performance. You can withdraw consent at any time by contacting us.

5. Data retention

We retain contact enquiries for as long as necessary to respond and follow up. Technical logs are retained for a limited period to ensure security and performance monitoring.

6. Data sharing and processors

We do not sell personal data. We use service providers for website performance and security. The site is protected by Cloudflare, which may process IP addresses and browser information to secure traffic and reduce malicious activity. Cloudflare’s processing is governed by its own data protection commitments and security controls.

7. Cookies

We use cookies to store basic preferences and understand how the website performs. You can manage cookies through your browser settings and review our Cookies Policy for more detail.

8. Your rights

  • Access your personal data and request a copy.
  • Correct inaccurate data.
  • Request deletion where appropriate.
  • Restrict or object to processing in certain circumstances.
  • Lodge a complaint with the Irish Data Protection Commission.

9. Data security

We apply reasonable technical and organisational measures to protect personal data. We use secure hosting practices and Cloudflare protection to minimise risks.

10. International transfers

Some technical processing, including Cloudflare services, may involve data transfer outside the EEA. Where this occurs, appropriate safeguards are applied.

11. Updates to this policy

We may update this policy periodically. Changes will be published on this page.

12. Contact

If you have questions about privacy, contact us at [email protected].